When my order was not shipped one week after the estimated shipping date, I became concerned because this was my first experience with Assisted-Lifting. With the prevalence of online and telephone scams targeting seniors I was hoping I had not become a victim. As a retired shop and engineering technology teacher and a long time DYI’er I was attracted to Assisted-Lifting because they sold the equipment without requiring you to use one of their installers. I emailed the company because of my concerns. I received an immediate reply. In addition I received a telephone call from Renae who explained the reason for the delay. She contacted the manufacturer and within days I received a shipping confirmation. The materials arrived soon by FedEx. I am impressed by the quality of the track and stair lift chairs. Also the installation instructions are very clear and concise. Definitely a 5 star provider.
Thank you Robert! We love reading reviews like these. We have had some slight delays due to COVID supply chain issues, but we're glad to have exceeded your expectations. Thanks again, and give us a call anytime.